SERVICE 03 / CHATBOT AI & AUTOMATION

A support agent that never sleeps, never quits, never forgets a lead.

AI that answers on Facebook Messenger and Zalo OA at once, captures the lead, and hands off to a human the moment it matters.

● AI ACTIVE · 21:47
Hi, are you still enrolling 3-year-olds for next term?
Yes! We enroll ages 18 months to 5 years. Leave your number and I’ll send the fee sheet and book a campus tour for you.
LEAD SAVED → CRM · TOUR BOOKED · HANDED TO STAFF
24/7
ALWAYS ANSWERING
−90%
SUPPORT STAFF COST
< 5 SEC
FIRST RESPONSE TIME
1–2 DAYS
TIME TO DEPLOY
CAPABILITIES

Multi-channel in one inbox

Facebook Messenger and Zalo OA answered by the same brain, managed from one place.

Automatic lead capture

Name, phone and intent extracted from natural conversation and pushed to your CRM.

Human handoff

The bot escalates to a staff member the moment a question gets complex or high-value.

Trained on your business

Your FAQ, pricing, policies and tone of voice - answers in natural Vietnamese, not templates.

Booking & scheduling

Tours, appointments and callbacks booked straight into your calendar during the chat.

Reporting that matters

Conversations, captured leads and conversion rate - plus the questions your bot keeps missing.

Dùng thử miễn phí

Nhận tư vấn
INDUSTRY CASES

Same engine, five very different jobs.

Each deployment is trained on the client’s own FAQ, pricing and tone - so it answers like your best staff member, not a generic bot.

SAMPLE EXCHANGE

Preschools & learning centres

Enrolment questions, fee sheets, campus tour booking and parent follow-up outside office hours.

−90%
parent response time
HOW IT WORKS

Four steps, completed in seconds.

01

Customer sends a message

On Messenger, Zalo OA or your website - at any hour.

02

AI understands and replies

Detects intent, looks up your knowledge base, answers naturally.

03

Customer details captured

Name, phone and need extracted from the conversation.

04

CRM or human handoff

Lead lands in CRM; hard cases go to staff with full history.

LANDING AUTOMATION

Need a landing page to run ads alongside the chatbot?

Landing pages and chatbots share one form and one lead record - wherever customers leave details, it lands in one place.

See Landing Page service
FAQ

Frequently asked

Don’t see your question? Message us and an engineer will answer directly.

Yes. The model is trained on your own FAQ, pricing and tone, so it answers in the register your customers expect - including regional phrasing and common misspellings.

A working bot on one channel typically goes live in 1–2 days. Multi-channel deployments with CRM integration and complex escalation rules usually take one to two weeks.

Yes. One knowledge base serves both channels, and your team sees every conversation in a single inbox rather than switching between apps.

The bot detects complexity, frustration or high-value intent and hands the conversation to a staff member with the full transcript attached - no repeating themselves.

You do. Data lives in your account, exports on request, and we document exactly what is stored and where before deployment.

Ready to put an AI agent on your channels?

Free consult, honest scoping, and a written plan before you commit a single dong.